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In this section… Teaching Others about Culture Change Open Sharing in
Learning Circles How to (and how not to) introduce the idea
of changing the ways care is given at night Template for communicating progress with a
storyboard What
would you like to do next? Review ideas for changing culture Are you
ready to create change?
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Tools for education and communication Use the communication tools to facilitate discussion among staff, residents, and families. Help staff members see nursing home life from the resident’s point of view, and inspire change with the education tools in this section. Teaching Others about Culture Change An easy way to help people understand the need for change is by asking questions that relate to one’s perceptions of home. “If I lived here, what would I need to feel at home?” “What does home mean to me?” In this document, read more about some helpful tools at your disposal. PDF (104 KB) Microsoft Word (133 KB) Open Sharing in learning circles Learning circles provide a structured way of conversation that ensures everyone is part of the sharing and everyone has the opportunity to speak once before anyone speaks again. This document provides guidance for facilitating learning circles. PDF (39 KB) Microsoft Word (124 KB) Home vs. homelessness exercise With this exercise, staff members will examine what makes a home, and conversely, what makes a person homeless. They will then take time to examine the lives of residents and decide whether they are living more “at home” or “homeless.” PDF (138 KB) Microsoft Word (141 KB) < Look at me” Video < How to Use Praise Effectively Use this guide to lead a brief discussion on the power of praise that is timely, specific, sincere, proportional, and positive. PDF (37 KB) Microsoft Word (123 KB) How to (and how not to) introduce the idea of changing the ways care is given at night A role-playing exercise that illustrates a good way and a bad way to introduce change to nightcare staff members. PDF (51 KB) Microsoft Word (228 KB) Template for communicating progress with a storyboard Use this template to create a storyboard. A storyboard communicates positive changes that have occurred within your organization, the next steps in the project and lessons learned along the way. PDF (62 KB) Microsoft PowerPoint (297 KB) Watch Your Language! This teaching guide and worksheet helps nursing home staff learn new language. If we truly want to create homes for residents, staff, and families, we should use language we’d use in our own homes and the community at large. PDF (39 KB) Microsoft Word (127 KB) principles of care A sample of one nursing home’s standard, written principles of
care and values. From
Primaris and Nazareth Living Center, used with permission. PDF (31 KB) Microsoft Word (121 KB) |
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To Contact Us E-Mail: ltc@ohqio.sdps.org Provider QIC Line: 1.800.385.5080 Rock Run Center, Suite
100 · 5700 Lombardo Center Drive · Seven Hills, OH 44131 · www.ohiokepro.com Ohio KePRO, the Medicare
Quality Improvement Organization (QIO) for Ohio, is working with committed hospitals, nursing homes, home health agencies, and physicians throughout the state who are
dedicated to the common goal of Continuous Quality Improvement for Medicare
beneficiaries. Publication No. 8001-OH-057-3/2006. This resource was prepared by Ohio KePRO, the Medicare
Quality Improvement Organization for Ohio, under contract with the Centers
for Medicare & Medicaid Services (CMS), an agency of the U.S. Department
of Health and Human Services.
The contents presented do not necessarily reflect CMS policy. |
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