O.A.L.A.’s Fall Conference has some great person-centered care sessions!
*Enhancing Customer-Centric Experience in Assisted Living by Dr. Jim Collins
*The Benefits of Knowing a Person’s Life Story in a Dementia Care Setting by Tom Alaimo
*The Way of Wellness…Programming or Lifestyle? by Paula Bourne & Samantha Lourenco
*The Pro Aging Adventure by Merry Petroski
Presented by The Ohio Department of Health. Free 1 hour education on Customer Service and Person Centered Care
Customer Service— A Person-Centered Approach | Ohio Department of Health
The Greenhouse Project Podcast to Elevate Senior Care
Listen to some inspirational ideas shared by leaders in the industry on Bridge the Gap Senior Living Podcast